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    Call Centers

    تعلم أساليب المعاملات الإدارية وفنون التحاور وأعمال السكرتارية باللغة الإنجليزية عبر الهاتف

    ..Career Paths: Call Centers is a new educational resource for call center professionals who want to improve their English communication in a work environment. Incorporating career-specific vocabulary and contexts, each unit offers stepby-step instruction that immerses students in the four key language components: reading, listening, speaking and writing. Career Paths: Call Centers addresses topics including communications equipment, job

    opportunities, answering calls, tech support and automated systems.

    ..حجم الملف 115 ميغا


    رابط التحميل: " P.W: " englishtips.org


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